When will I be able to order?

We are just getting our business ready to launch and will be offering a pre order shortly with stock expected to be shipped early August.

How long does delivery take?

Once items are in stock we will use Royal Mail tracked 48 on all of our orders.

How much is delivery?

Delivery is currently charged at £4 for all orders regardless of how many items are purchased.

Can I return my item if I am unhappy with it?

Please refer to our returns policy.

Can any items be personalised?

We do not yet offer any personalisation options but this is something we may introduce in the future.

Do you offer any other colours?

We are a very small business and currently only offer one colour way. We do hope to indroduce more colours and designs as we expand our business.

How can I contact you?

Please refer to the contact page or e-mail us at [email protected].

How can I raise a complaint?

We hope you never have to but in the unfortunate event that something has gone wrong, please use the contact page.

What are your response times?

We are a very small business. We aim to respond to all enquires within 72 hours however, this may not always be possible so please bare with us if we are taking a little longer.

What is included in the 'We brought a house' planner?

The planner is full of templates to help you organise not just your move but also the house buying process. For further details please view the product description and follow us on social media.

I made a mistake on my order, how can I correct?

If you have spotted a mistake please contact us using the contact page as soon as possible.

Do you offer any discounts?

To find out about any offers or discounts we reccomend signing up to our e-mails and also following us on social media @solaniia

Still have unanswered questions? Please contact us directly using the contact page.